Customer Service Information

Order Now And Receive FREE SHIPPING Plus 60 Day 100% Satisfaction Guarantee!

Your experience shopping here at AquasanaH2O.com is important to us!

Please use the links above to navigate your way through our Customer Service Categories. If you have any suggestions or comments to improve this website, please send a message to webmaster@aquasanah20.com

Thank you!
Aquasana Staff

Customer Testimonials

Alex (Deerfield Beach, FL)

"I had always smelled something in my shower every time I took one. I had no idea that I had very high levels of chlorine in my shower. After even a short shower, my allergies would act up and I had a hard time catching my breath. I ended up asking my neighbor if he had any problems when he showered and he showed me the Aquasana Shower Filter that he had purchased online on AquasanaH2O.com. I ended up getting the AQ-4100 for my shower and the difference was AMAZING! I could spend as much time in the shower and not have a single problem with my allergies, and the smell was gone. Even better, my girlfriend noticed how much softer her hair and skin were after just a few days of using the AQ-4100. Thanks to ANS Water Solutions Inc. for helping me with my problem."

Becca (Largo, FL)

"I hated the smell of my shower water. Everytime I would take a shower, it smelled like an indoor swimming pool. My mom came from Indiana to visit and after one shower, she took me online to AquasanaH2O.com and ordered me the AQ-4105 Shower Filter with the 5' Handheld Massager. It was probably the best birthday present I could have received. Thanks."

Vivien (Austin, TX)

"My tap water just tasted terrible and bottled water was too expensive an option. I was looking around online to learn about options to clean up my tap water and I ended up on AquasanaH2O.com. I purchased their combo pack consisting of the AQ-4000 Drinking Water System and the AQ-4100 Shower Filter System. There was no more smell in my tap water or my shower water ever again. I just love their 4-Ever Water program. I never have to worry about changing my filters, I just change them when I automatically receive them in the mail. Thank you so much."

Mario (Atlanta, GA)

"I couldn't believe it when my tap water started coming out brown. I had always thought that my tap water was safe. I live in Atlanta,GA and my tap water came out discolored during our severe drought. My wife said that her parents had a under sink filtration system for cleaning up tap water for drinking in their house. Thank goodness for that info. I asked them where I could get a filter like theirs and they told me about AquasanaH2O.com. I received my AQ-4000 Drinking Water Filter System and I couldn't believe how easy it was to install! No more brown water for me. Thank you."

Alicia (Orlando, FL)

"My silverware was always spotty. I thought that it was the soap, turns out it was the hardness in the water. My neighbor had this really fancy water conditioner that he bought for $3500. He was always putting salt in it and checking on it. I didn't have that kind of money. I went online and researched whole house water filtration for a few days and I finally found what I was looking for. The EQ-300 Rhino Whole House Filtration Sysem. The system only cost me $800 and the shipping was FREE!. I hired a plumber to install it and it took him about an hour. I love that it doesn't require salt, or constant maintenance. You guys are the best! Thank you so much."

Phillip (Tampa, FL)

"My dog would not drink the tap water. I was buying bottled water for myself and I had to start buying water for him now too. I was spending about $50 a month on bottled water and my trash can was always full of bottles. I ran into AquasanaH2O.com through a Google search and I found the AQ-4501 Deluxe Under Sink Tap Water Filter System. It was very nice looking next to my new sink. Ever since getting my system, I now save about $500 a year for unlimited drinking water right at my tap. No more bottles for me! Thanks."

Mike (Lutz, FL)

"I had my water tested through a private company and they told me about the issues associated with tap water. They were very professional and nice. The price for fixing my water was not so nice though. They wanted to clean up all the water in my house, but it was going to cost me $5900! I thanked them for their time and immedietally started doing my own research. I found exactly what I needed at AquasanaH2O.com. I ordered their EQ-300 Whole House Filter System for $800 and I had a plumber install it for $200. Thank you AquasanaH2O for saving me $4900 bucks!"

Margaret (Cedar Park, TX)

"I am 86 years old. I could no longer go to the store and lift the very heavy gallon bottles of water that I had drank for years. My daughter ordered me the AQ-4000 Drinking Water Filter and the AQ-4100 Shower Filter from AquasanaH2O. I wish that I would had known about these products years ago. I thank you and my lower back thanks you."

Gretchen (Sarasota, FL)

"Your PSB3 Purity Sport Bottle Filters are the best. No more chlorine water from the water fountain, or expensive bottled water from the gym again! Thanks."

Larry (Sacramento, CA)

"My next door neighbor had been telling me to get the AQ-4000 Drinking Water Filter System for months. I never really paid any attention to my water till I saw the news that Prescription drugs had been found in our tap water. I couldn't believe it! My wife was currently pregnant and I couldn't afford to take the risk of doing nothing anymore. The water actually tastes great now, and my ice cubes don't smell like bleach. Thanks to AquasanaH2O for making it so easy and inexpensive to clean my water!"

Carmen (York, PA)

"I was sick of buying bottled water and lugging them up three flights of stairs twice a week. My best friend recommended me the AQ-4000 Drinking water filter for my apartment. I ordered it from AquasanaH2O.com and I even put it in myself! I can't believe that I was spending money on something that I get right out of the tap and clean it up for pennies per gallon. you guys are the best! Thank you very much"

Barbara(Newport News, VA)

I love my AQ-4000. It was just as easy to install as you said it would be. NO more buying bottled water and having to recycle all that plastic. Thanks you guys, your customer service is super.

Ramona P.(Palo Alto, CA)

My daughters were always complaining about the water in the shower drying out their skin. After shopping around online we decided to buy the AQ-4100 shower filters for our three bathrooms. Thank you AquasanaH2o now my three girls have one less thing to complain about.

Michael, Misty & Melissa (Jupiter, FL)

Our dad helped us buy an AQ-4100 shower filter for our mom for Mother's Day. She really likes it a lot. Now she says she wants to get one for our bathroom. Thanks for helping us give our mom an awesome gift for Mother's Day.

Nicole(Tampa, FL)

Thank you for sending me the AQ-4000 drinking water system, I just love it. I used to buy 2 bottles of water every day at work. I didn't realize that I was spending $50 a month just on a couple of bottles a day. I now take a glass decanter to work full of pure, filtered water and it only costs me pennies a day. The water tastes better too. I totally recommend this filter for anybody that wants better water at a great price.

Tell us your story through our "Contact Us" section of the website!